By booking a consultation with Amanda Hopley Classical Homeopath you agree to the following Terms and Conditions of business.
Booking
If you reside in the UK you must be aged 16 years or over or have obtained permission from your parent or legal guardian.
If you are not a UK resident, you are responsible for ensuring that you do not violate your state, territory or country's laws by using the consulting service.
You confirm that you have made this appointment in good faith and that you have the ability to accept or reject this care of your own free will and choice, and are mentally competent to enter into this agreement.
The Client confirms they are acting as a genuine individual and not in any other capacity or on behalf of an agency, unless explicitly disclosed.
When booking your consultation please ensure that you have selected the correct time zone. I am based in the UK
Limitation of liability and Insurance
I am a classically trained homeopath and I am fully insured to practice. I am not a medical doctor and I do not make any kind of diagnosis in conventional medical terms. Nor am I qualified to interpret medical reports.
Homeopathy is a natural system of medicine that aims to stimulate the innate healing ability of the body so that a previously held level of health can be recovered.
It must be understood that although each case will receive the highest professional attention, I can make no guarantee of a particular treatment outcome. Nor do I take any responsibility for factors within the patient’s life that may act against treatment. Homeopathic remedies are essentially free from side effects and I take no responsibility for any presumed complications. The symptoms that you seek to address with treatment must be medically non-urgent. Anyone with serious concerns about their health should consult an appropriate healthcare professional.
Maintaining contact with your GP
I always recommend that you maintain your relationship with your GP or specialist throughout the course of your treatment. Any change in your use of prescription medication will have to be undertaken with the authority and guidance of your prescribing GP, and your local NHS services will be able to arrange any diagnostic procedures you may
In an emergency
I do not provide an emergency out-of-hours service. In an emergency you are advised to contact your GP or attend A&E if appropriate. If you need emergency care you must contact the emergency services.
Applicable Law and Jurisdiction
I reside and practice in the UK and therefore work in compliance with UK legislation. Any disputes arising from healthcare services provided shall be subject to the exclusive jurisdiction of the courts in England and Wales.
Payment
Payment is to be made via my website at the time of booking via credit/debit card or PayPal.
By purchasing the New Patient Starter Package and making the first payment of £133.33 you are committing to 4 months of homeopathic treatment and to paying the balance in full.
Cancellation
If you need to change or rearrange an appointment, please do that through the email confirmation that you received at the time of booking. At least 48 hours notice of cancellation is required so that the appointment slot can be made available to others. Appointments cancelled with less than 48 hours notice, will be subject to a cancellation fee of 50% of the consultation cost.
My decision to terminate treatment
I reserve the right to decline or terminate treatment where I deem it to be in the best interest of the patient, for example where professional boundaries cannot be maintained, or for any reason at my discretion. In this situation, any consultations that have been paid for but not received will be refunded in full.
Events outside my control: Illness/accident/unforeseen circumstance
Should I have to cancel a consultation due to illness, accident or unforeseen circumstance, I will endeavour to let you know as soon as possible, and will rearrange the consultation for the earliest mutually convenient time.
How the services will be provided: Zoom video consultation
Consultations take place via Zoom video consultation. If for any reason we have technical difficulties we will find another way to communicate e.g. through WhatsApp video call or a phone call.
Please be on time for your consultation
Please be ready to start your consultation promptly. Consultations that start late will not be able to run over time due to clients that are booked in after you. Please ensure you are in a private space during the consultation to ensure confidentiality.
Postage of Homeopathic Prescriptions
I aim to post all homeopathic prescriptions within 72 hours of the consultation via Royal Mail first-class post.
Contact between Consultations
Reasonable contact and support between consultations is included in the cost of each treatment package. I can be contacted by email, phone or text, and will endeavour to respond within 48 hours.
Email: hello@amandahopley.com
Phone/text/Whatsapp: 07950 348912
Confidentiality and the storage of information
Confidentiality will be maintained at all times, except where:
I am compelled by an order of court or other legal authority to release information.
There is a suggestion that a patient puts themselves or others at serious risk.
All information recorded is stored in accordance with the Data Protection Act. I am required by my insurance company to keep consultation notes for 7 years.
Technology
Although all reasonable measures are taken to protect client data, the privacy of information shared via internet platforms, emails, and telephone cannot be guaranteed.
Code of Conduct
I abide by the Society of Homeopaths Code of Ethics and Practice
Complaints and feedback
If you have any problems with treatment, please get in touch with me so that I can endeavour to resolve the issue. I am always open to feedback about how I can improve the service I am providing to my clients.
